AUTO DEALER PROGRAM

An Automotive Dealerships Fixed Operations has unique challenges and opportunities due to the size and scope of most dealerships. A poorly performing Service Operation can lose more customers than a sales department can generate in a weeks worth of leads. In addition to the potential loses in profitability it can cause, bad or unclear processes can decrease employee engagement and contribute to high turnover and difficulty in recruiting and retaining top performers. Let us help implement process and support the team to succeed through change!

Just some of the areas we help your Fixed Operations Departments focus on;

Scheduling and Appointments | Reception and Rapport Building | Production Processes and Work Flow Management | Post Reception Selling | Multipoint Use | Update Skills | Quality Control | Delivery and Cashiering | Following Up | Marketing (New Lead Generation, Customer Retention, Service to Sales | People (Recruiting, Hiring, Onboarding, Training, Accountability, Engagement) | Hiring Technicians | Leadership Development

OUR PROGRAM;

COMPLIMENTARY VIRTUAL CONSULTATION SESSION

IN-PERSON DIAGNOSTIC AND OPPORTUNITY PRESENTATION

PROCESS IMPLEMENTATION AND ACCOUNTABILITY MEASURES

CONSISTENT COACHING TO ENSURE PROCESS IMPLEMENTATION STAYS IN PLACE

LEADERSHIP COACHING